At Aibenda, we strive to make your shopping experience as convenient as possible. Our delivery and return policies are designed to meet your needs and ensure your satisfaction.
We provide shipping services across the kingdom and aim to deliver your orders as quickly as possible. The delivery time depends on your location and the items purchased, typically taking between 3 to 7 business days. Once your order has been shipped, we will send you an email with shipping details and a tracking number.
Shipping fees vary depending on the size of your order and geographic location. These fees will be calculated and shown during the checkout process before you confirm your purchase.
If you are not satisfied with the product you received, you can request a return within 14 days of receiving your order. The item must be unused and in its original condition, with all packaging and accessories included. To request a return, please contact us via the email or phone number provided on our website.
Once we receive and inspect the returned product, we will process the refund. The refund will be issued to the original payment method used during the purchase, and it may take between 7 to 10 business days for the refund to be completed.
Certain items may not be eligible for return, such as customized products or items with a broken security seal. You will be informed of these conditions before completing your purchase.
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